Climate Control Specialists for the PSV Industry
Tel: 0845 402 401 4   Fax: 0845 402 404 1 

Airconco Ltd is a member of Instvac, it stands for the Institute of Vehicle Air Conditioning. Instvac is the national organisation that represents members who operate throughout the UK. To become a member of Instvac, vehicle air conditioning engineers must qualify to City & Guilds 6048 standards, hold a 'safe handling of refrigerant' certificate and adhere to the Institutes Code of Practice. All members display the distinctive Instvac logo, so you know you will receive quality service.

Instvac Customer Charter

As Members of the Instvac we are dedicated to giving all our customers efficient and courteous service. We are signatories to the Instvac Customer Charter, which lays down minimum service standards. Members of the Charter Registers promise to observe these standards in their dealings with customers at all times. The Instvac Charter provides for the levels of good practice that are over and above your normal rights. The Charter is part of our campaign to maximise the efficiency of the service and repair side of the vehicle air conditioning industry.

Charter Standards

• Use of correct and safe procedures for recovering refrigerant in accordance with BS 4434 (3.6.2 note 3) and EPA (1990) section 33(1c) and section 34(duty of care).

• Use of Oxygen Free Nitrogen for the purposes of pressure testing in accordance with BS 4434 (4.1.2)

• Value for money price structure

• Helpful and efficient service

• Commitment to product, customer care and safety training

• Technical advice from experienced members

• Prompt handling of enquiries

Please visit the Instvac Web Site: www.instvac.co.uk